About Us.

At Northwest Home Exteriors, we’re not like other roofing companies.

We know, we know. That’s a cliche that most companies say about themselves… but in our case, it’s actually true.

What makes us different is what makes us the best roofing company in the area:

GAF Certification.

Only 2% of roofers are certified with General Aniline and Film (GAF), one of the largest roofing manufacturers in the country with a history dating back to the 1800s. Look around your neighborhood—there’s a pretty good chance that GAF is responsible for more than a handful of the roofs you see.

Unlike the other 98% of roofing companies, we are proudly GAF certified.

Not only is our company GAF certified, every single one of our employees receive no less than a month of training to become GAF certified themselves. We believe that the best learning resource for roofing is from the company that actually makes the roofing products.

All In-House Team, No Sub-Contracting.

Unlike other roofing companies, we don’t sub-contract.

Ever.

What does that mean for you, our customer? That you know exactly who you’re doing business with. When you speak to someone at our company, they’re part of the same in-house team that will actually be doing the work on your home.

Not sub-contracting means that we have tighter control over the quality of service we can provide. It’s also more affordable, which allows us to pass on those savings directly to you.

Real Customer Service That Lasts.

How many times have you called a company that you do business with, only to be stuck on hold for ten, twenty, or thirty minutes or longer before you actually get to talk to a real live human being?

We don’t like this, so why would our customers?

When you call us, you don’t hit a menu. You don’t even hit voicemail if you call us during our long working hours – a friendly person will pick up right away.

(For real. Give it a try: 503-854-7200.)

We’re not just great at taking your calls. We’re also a cut above the competition when you need a quote from us.

How long does it take?

Only 1-5 days. And here’s the best part: the quote is accurate. When we give you a quote, that’s the price you’ll pay if you decide to work with us.

We also believe in customer service that lasts. Which is why all of our roofs come with a 50-year warranty.

That warranty is for the roof. So even if you decide to sell your home in ten, fifteen, or thirty years, the warranty will be transferred to all future owners of the property. Talk about a home selling incentive!

We Have a Commitment to Our Community.

Perhaps most important of all the facets of our business that make us so different from our competition is the fact that we’re genuinely commited to the local community. Our customers are our neighbors and friends who ring up our groceries, teach our children, and repair our cars.

Other roofing companies are marketers first and roofers second. We’re the exact opposite – honesty is our number one priority. Here’s a small example: when we purchase materials, we provide you with proof. This way you know that everything that goes into your new roof has been paid for in full. The other guys don’t do this. We believe in total transparency with our customers.

We’re not here to “make as many sales as possible.”

We’re here to make as many members of our community totally satisfied with the excellent service we provide.

Want to see for yourself what makes us different from the rest? We’d love to speak with you.