Is your roof looking a little worse for wear? Don’t immediately assume you need a complete roof replacement. It’s likely that your roof just needs a good roof cleaning. If it’s time to clean your roof, avoid trying to do the job yourself. Falls are one of the leading causes of injury and death every year. Not to mention you could unknowingly damage your roof if you’re not careful. Instead, it’s better to partner with a trusted and professional roof cleaner.
There are 8 qualities every roof maintenance company should have. As you’re considering your options, reference the list below to make sure you pick the best company for the job.
1. The company should have proven local experience
Not only should a roof maintenance company have years of experience, but they also need a strong knowledge of the local community and the specific roof issues affecting homeowners in the area.
Although large chains will likely have a lot of experience, steer clear of these franchises and instead look for privately-owned local businesses. These types of companies have a vested interest in their community reputation and always want to perform top-quality work.
2. Make sure the company offers a warranty and has insurance
If a company cannot or will not guarantee their work, steer clear. Cleaning treatments or services should always be covered by a warranty. Choose a roof cleaner who stands behind their work and won’t be satisfied until you’re happy.
Additionally, the company you work with must have liability insurance to cover its employees. Roof work is dangerous, and you don’t want to be held liable if any injuries occur while working on your home.
3. Choose a company specializing in various roof materials
Different types of roofs require different approaches to cleaning, so choosing the correct cleaning method for your roof is very important.
Your roof maintenance company should have extensive knowledge and experience working on a wide variety of roof styles and materials. Ask the company about their experience level working on your specific type of roof.
Additionally, if the company’s only method for cleaning your roof is using a pressure washer, beware. Gentle pressure washing may be necessary for some roofs (for example, those with heavy moss coverage), however, it won’t take care of the root of the problem.
4. Never hire a company without proper state licensure
When considering a roof maintenance company, ask to see a copy of their license. If the company cannot or will not show you this information, stay away! Licensing information can be found on most state’s websites through the Secretary of State.
5. Choose a roof cleaner that offers free inspections & estimates
You shouldn’t have to pay for a roof maintenance company to tell you how much they are going to charge you for a service. If a company tells you they charge to come to look at your roof, we suggest looking elsewhere.
6. Ask if the company provides a full clean up after every job
There’s nothing worse than hiring a company to clean your roof and then coming home to a yard full of debris, leaves, branches, and moss. Yet this is how some roofing companies operate!
Always ask the company whether they provide a full clean up after the job is complete. This means picking up all the materials cleared from your roof and taking it off your property.
7. Find out how the company chooses and trains its roof cleaners
It’s important to know who will be at your house working on your property. You want a team who complies with OSHA safety procedures and has the knowledge to take great care of your roof.
Look at the company’s website to find information about their team. What qualities and experience do they look for in the people they hire?
8. Look at company reviews
Lastly, look at online reviews to find out what other customers are saying about their experience with the company. There are many places you can look for reviews but here are some of the most common:
- Better Business Bureau
- Home Advisor
- Company Website
Look for reviews that highlight the company’s customer service skills and ability to do the job perfectly.
NW Home Exteriors believes in offering superior customer service through transparency with our clients. We offer free estimates and upfront pricing so you know what to expect when the job is finished.